Any suggestions would be greatly appreciated. Perhaps there’s an issue with the battery, or maybe even the battery isn’t mounted properly (touching the metal contact points or inserted wrong)? Has a sticker on the back that says, "SmartSense Multi. Ok good, but that’s a bummer. SmartThings works with SmartThings Multipurpose Sensor. Other than the link @sidjohn1 provided that has reset instructions, i’m not sure what to do. I have 8 ST multipurpose sensors, and for more than a year everything was working perfectly. If you're unsure about which version ... prjct92eh2 (Jimmy) January 17, 2019, 2:26pm #3. Connect the SmartThings Multipurpose Sensor. Move it closer to the Hub, or extend the range of your network using repeaters. but when i open the door i get nothing. How To Make Any Alexa Enabled Device Work With SmartThings Set up and connect the SmartThings Multipurpose Sensor, SmartThings Multipurpose Sensor (previous generations), Troubleshooting: SmartThings Motion Sensor is stuck showing "Motion Detected" or "No Motion", How to change the SmartThings Wifi network name or password, The multipurpose sensor may be out of range. Reset the SmartThings Multipurpose … Works with the leading smart brands. They work pretty much ok if they are in the same room, but as soon as I put them behind a wall (any wall), even if it is 1 metre away, they completely stop … Automate connected devices with SmartThings and set them to turn on or off if your Multipurpose Sensor detects that doors and windows have been opened or left open, or if the temperature changes. It’s connected directly to the Echo Show. Has a "Connect" button on the magnetic side of the sensor. For some currently unknown reason this tutorial seems to work for some people but not for others. I purchased 4 multipurpose sensors and 1 belkin switch. It worked- I paired it. Wait, so is the multipurpose Sensor connected directly to the Echo Show or to a SmartThings hub? I went back to pair it with my echo and nothing works despite following reset instructions many times. To my utmost surprise, two of my multipurpose sensor are “OFFLINE”. However, as of late, 6 of the sensor became disconnected in the ST classic app. I’ve reset multipurpose sensors many times and had no problems re-joining them to my SmartThings hub. I’ve then setup a routine in Alexa app > when virtual switch - open >> announce - Front porch door is now open. The problem I have is that all these sensors have an astonishingly short range. There is an FAQ in this forum on the same topic: FAQ: Can I trigger an Echo Action without Speaking to It? The magnet inside the smaller portion of the multipurpose sensor can sometimes favor one side of the enclosure. If your SmartThings Multipurpose Sensor or SmartSense Multi is stuck in a particular state, there are a few options you can try to correct it: The multipurpose sensor may be out of range. when i open & close my door it shows in the Alexa app as open & closed, So everything seems to work fine. UPDATED 12/13/2019: Please read the comments section. Firmly pinch together the battery contact clamps to ensure they are positioned properly. When I replaced the battery in one of the sensor that was not working, the LED light did not turn on, to ensure that the battery was working correctly, I put it in a sensor that was working and it continued to work, so I can rule out a problem with the battery, When I replaced the battery in one of the sensor that was not working, the LED light did not turn on, to ensure that the battery was working correctly. Has a "Connect" button beneath the front cover, located next to the battery compartment. this is the link i used to get it to work, please advise if there is an easier way around this because if for some reason i ever have to reset my Hub im guessing i will have to re do it all over again…. If that happens then you’ll need to 1) tweak those metal contacts, or 2) shim the battery, or 3) try a different battery manufacturer. Thanks a lot of replying to my post, Good news, I fiddled with the battery and the LED came on! If your SmartThings Multipurpose Sensor or SmartSense Multi is stuck in a particular state, there are a few options you can try to correct it: 2019 SmartThings Inc. All rights reserved. If your SmartThings Multipurpose Sensor or SmartSense Multi is stuck in a particular state, there are a few options you can try to correct it:. I was able to have my multipurpose sensor discovered the first time around. Today I learned that I can access my device / smartapp info at: https://graph.api.smartthings.com So I went and checked them out.
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