© 2020 Sennheiser electronic GmbH & Co. KG | India. In order to protect you against brand imitations, here are a few practical tips which we hope you may find useful: When purchasing Sennheiser equipment, we would advise you as a matter of urgency always to go through an authorised dealer from the Sennheiser network. So it is important to us to have a comprehensive defensive strategy in place. 2020 Sennheiser Electronic GmbH & Co. KG | USA. Feel free to contact us! (Action Group Against Product and Brand Piracy, Registered Association). Granted I did buy these when they were two weeks old on display so he gave me all the packaging he still had which was the hard box and the outer cardboard. Product imitations may be similar to the original at first glance, but actually having nothing at all in common with it. You are advised to be on your guard if Sennheiser products are offered at exceptionally low prices. Feel free to contact us! Counterfeits are immensely detrimental to the market and to the competitiveness of our industry and our company. Setting up a Sennheiser product is simple. This way you can be sure as a customer that you will be getting a top-quality original article, backed up by full customer service. People often go to great lengths to imitate the packaging and product design of Sennheiser equipment. This is not just in the interest of our customers, who rely on the top quality and service they expect from Sennheiser – it also protects our company, our brand, our workers and their jobs. Unprofessionally packaged products are a strong indication of counterfeiting. When it comes to online auctions you have little chance of testing the credentials of a dealer. Product Information Please use our dealer finder to look for certified dealers. © 2020 Sennheiser electronic GmbH & Co. KG | USA, Sennheiser Product Information / Downloads. Learn how in our how-to videos. One aim of this is to strengthen awareness of the value of original technology on the international markets. I recently bought a pair of Senn 600s from an authorized sennheiser reseller near me in-store, but there's no QR code. How do I check the authenticity of my product? Online dealers who offer products without any instruction manual or the like may be viewed as suspect. Brand protection means customer protection. Get your shipping tracking number or view the shipping status, Get your serial number or activation code, Order a BackUp CD for your download purchase, Add Extended Download Service (EDS) to your order. Cheap or damaged packaging, bizarre labelling or incorrect spelling are further indicators of product piracy. Only buy from dealers in whom you have confidence.
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